Built to lookthe size it is.
Appselec has been wiring Victoria since 1954 and now works across Victoria and Queensland, with a 24/7 service division behind the major projects. Their website said none of that. This is what they came with, what was wrong, and what we are building to fix it, all under one roof.
Where the build is
- WebsiteIn build
- Employee portalConfirmed
- Ops CentralConfirmed
Updated as each one goes live.
Three problems,one team.
A website from another era.
Dated design, project pages that did not carry the work, and nothing that told a builder who they were dealing with. It made a big company look small.
A portal that went nowhere.
The old site promised a staff portal. The link was dead.
A system nobody would open.
Around 70 people running projects on email and a desktop database that took about a minute to load. Nobody used it, so the real system was phone notes and inboxes.
60
SECONDSAbout a minute. That is how long we sat in their demo and watched the old system take to load. Not to use. To load.
The website:show the size of the thing.
We sat with them and went through the old site page by page, all 35 of them and the 38 projects in its showcase, on one checklist: keep, cut, add.
Then we showed them the design direction. Their words were ‘we love this’. They started calling us the lightning bolt people.
Two full days of photography and video across live projects, so nothing on the site is stock. Custom coded and built for how search works now, so it is found by people and by the AI answers people read. Five sectors, each with its own page: data centres, health, residential, commercial and hotels. Twenty project case studies, four in each.
The new homepage hero, live
We are the current behind the country
Electrical, communications and maintenance for Australia's most critical environments.
VIEW OUR PROJECTSThe real hero from the build. Scroll it.
Kept
Every service, consolidated
The careers hub, apprentices first
The tagline they have earned
Cut
Five project pages that had dated
Pages that repeated each other
A portal link that led nowhere
Added
Five sector landing pages
A Service and Maintenance hub
An employee portal that exists
The employee portal:a link that goes somewhere.
The old site had a staff portal link that led nowhere. The new one is a secure, private system reached from the public site. The office publishes documents, forms, bulletins and safety alerts, and staff read them from their own login. Built for 700 people to start, expanding to 1,200.
700
PEOPLE, TO START
1,200
NEXT YEAR
The office publishes.
Documents, forms, bulletins, safety alerts.
Staff read.
From their own login, on any device, nothing to install.
Ops Central:one place, three views.
Around 70 people were running projects on email and a desktop database that took about a minute to open. It was meant to track where projects were at, what was overdue, who needed to do what and where the equipment was. In practice nobody opened it.
Ops Central replaces it. General managers, office staff and site managers each get their own view of the same live system. Every morning, the first thing on screen is a box: what are you working on today. The layer above sees it as it is entered, requests work, accepts work. Overdue is a warning before the date, not a red cell after it. Plant and tools show where they are, because every movement is a request.
Ops Central, the working demo
Today
Needs attention
5
A simplified cut of the demo we showed the leadership, on test data. Switch the view.
For the people who read all of it at once, there is an assistant. Ask it what’s on today and it answers with what is lagging, who is carrying too much and what is waiting on someone.
Ask Ops Central
Assistant
Answers from the test recordsChoose a question. Every answer is read from the test records.
Three questions, answered from the test data only.
We build its tools ourselves, and they do one thing: read the system’s data and answer from it. Nothing else. Heavy instructions around what it may and may not say. And once it is live, we watch it hard.
We modelled what this saves when 70 people stop chasing status by phone. The number goes public when it is measured, not before.
Three builds,one page that keeps up.
Website
In buildPhotography and video booked during the build
Employee portal
ConfirmedBuilt for 700, expanding to 1,200
Ops Central
ConfirmedThree views, the morning check in, the assistant
This page is updated as each build goes live.
If your business is this size and runs on a system people avoid,bring us the system.
THE FIRST ENGAGEMENT IS A SCOPED, PRICED DISCOVERY, CREDITED AGAINST THE BUILD.
Appselec has approved being named as a client. Every number on this page is theirs or was witnessed by us.