Your data, handled with care.

1. Who we are

Visual State Studio Pty Ltd (“VSS”, “we”, “us”) is a creative marketing agency based in Berwick, Victoria 3806, Australia. This privacy policy explains how we collect, use, and protect your personal information.

2. Information we collect

We may collect the following information:

• Name, email address, phone number, and business name (when you contact us or submit a form)
• Website usage data via analytics tools (anonymised)
• IP address and browser information
• Any information you voluntarily provide in messages or enquiries

3. How we use your information

We use your information to:

• Respond to your enquiries and provide our services
• Send you information about our services (only with your consent)
• Improve our website and marketing
• Comply with legal obligations

4. Cookies & analytics

Our website uses cookies and analytics tools to understand how visitors use our site. This data is anonymised and used solely to improve user experience. You can disable cookies in your browser settings at any time.

5. Third-party services

We may use third-party services including Google Analytics, Meta (Facebook/Instagram), and email marketing platforms. These services have their own privacy policies. We recommend reviewing them separately.

6. Data storage & security

Your data is stored securely using industry-standard encryption and security measures. We do not sell, rent, or trade your personal information to third parties.

7. Your rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time

8. Contact us

If you have any questions about this privacy policy or wish to exercise your rights, contact us at:

Email: team@visualstate.studio
Location: Berwick, VIC 3806, Australia