Clear authority. Responsible use.

These terms govern access to visualstate.studio and VisualState Automation, including features that connect with Facebook, Instagram, Messenger, Meta Ads and other authorised business tools. By using the website or authorising an integration, you agree to these terms and our Privacy Policy.

If Visual State provides paid services under a proposal, statement of work or other signed agreement, that agreement also applies. The signed agreement prevails to the extent of a clear inconsistency about that project.

You must have the authority to connect, authorise and instruct us in relation to each business, Page, Instagram profile, ad account, dataset, pixel, lead source, inbox or other asset you make available.

• Do not connect another person’s or organisation’s account without permission.
• Grant only the permissions reasonably needed for the agreed workflow.
• Keep ownership, admin and payment responsibilities with the appropriate business people.
• Tell us promptly if authority changes, an employee leaves, an account is compromised or access should be removed.

We may ask for evidence of authority before enabling a high-impact action, changing access or responding to a data request.

You may use VisualState Automation only for lawful business purposes and in accordance with the rules of each connected platform. You must not use it to:

• send unlawful spam, evade opt-outs or contact people without an appropriate basis;
• mislead customers, impersonate another person or conceal the responsible business;
• discriminate unlawfully or make prohibited decisions using sensitive personal information;
• scrape, access, disclose or repurpose information beyond the permissions and agreed workflow;
• upload malware, probe security, disrupt systems or bypass platform controls; or
• use generated content without the human review needed for its context, accuracy and legal position.

You remain responsible for the lawfulness of your audience, offers, advertising claims, customer communications, consent records, professional advice and final business decisions.

VisualState Automation can prepare drafts, collect information, route work, update records, report performance and carry out approved actions. It is not a substitute for the judgement of the responsible business owner or qualified professional.

You must review outputs proportionate to the risk before relying on or publishing them. Where we provide an approval control, you must not intentionally bypass it.

Connected tools are provided by independent third parties. Your use of Meta, Composio, OpenAI, hosting providers and other connected services is also governed by their terms, policies, permissions and technical limits.

Those providers may change APIs, permissions, pricing, review rules, availability or account status. We may need to change or pause a workflow to remain secure, functional or compliant. Visual State does not control and is not responsible for a third party’s platform decision, outage, account restriction or content moderation action.

You are responsible for maintaining secure login methods, accurate administrators and suitable internal access controls for your accounts. Do not send passwords, app secrets or access tokens through ordinary email, chat, screenshots or project files.

Tell us immediately at team@visualstate.studio if you suspect unauthorised access or an unintended action. We may temporarily disable a connection while the issue is investigated.

Website browsing is generally free. Paid implementation, support, advertising, creative or managed services are governed by the accepted proposal or signed agreement, including scope, fees, payment timing, change control and cancellation.

Unless expressly stated in a signed agreement, enabling an integration does not by itself create an obligation for Visual State to monitor it continuously, approve your advertising, provide emergency support or perform work outside the agreed scope.

Visual State retains ownership of its pre-existing methods, templates, software, design systems, documentation and know-how. You retain ownership of materials and business information you provide, subject to the rights needed for us to perform the agreed service.

Ownership and licences for custom deliverables are determined by the relevant signed agreement. Third-party software, fonts, media, platforms and open-source components remain subject to their own licence terms.

We aim to provide reliable services and sensible failure handling, but no online service is uninterrupted or error free. Unless expressly committed in a signed agreement, features may be changed, delayed or unavailable because of maintenance, provider changes, security controls or circumstances outside our reasonable control.

Examples, projections, advertising metrics and AI outputs are not guarantees of revenue, leads, rankings, campaign performance or a particular business result. Results depend on the offer, market, budget, customer demand, platform delivery, client decisions and many other factors.

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded, including rights that may apply under the Australian Consumer Law.

To the extent permitted by law, each party remains responsible for loss it causes through its breach, negligence, unlawful conduct or unauthorised instructions. Any project-specific limitation or allocation of liability is set out in the relevant signed agreement rather than created by these website terms.

You can ask us to disconnect an integration at any time. We may suspend or remove access where reasonably necessary to address security, unlawful or harmful use, non-payment under an agreement, a platform requirement, loss of authority or a material breach of these terms.

When access ends, automated actions should stop and credentials should be revoked. Personal information is handled in accordance with our Privacy Policy and data deletion process. Records that must be retained for legal, tax, security, contractual or dispute purposes may remain for the required period.

We may update these terms when our services, platform requirements or legal obligations change. The current version will remain available at this URL with its effective date. Material changes will apply prospectively unless law or platform security requires otherwise.

These terms are governed by the laws of Victoria, Australia, and the parties submit to the courts with jurisdiction there, subject to any rights that require another forum.